Customer Care Service
- Operation &
- Special Task Service
- Technical Support Service
- Customer Care Service
- Facility Service
A very unique web-enabled generation reporting mechanism wCare, keeps our customers updated with the performance of their wind power plant on a daily basis.
wCare is a one-of-its-kind internet Customer portal that gives Daily Generation Reports (DGR) , the status of the wind farm and turbines on a day to day basis. The objective of wCare is to create a sense of transparency in generation reporting and to keep a central control on the various activities related to power generation.
We also partner our customers in celebrations and joy, viz. a flag hosting ceremony at the site, a 'VaayuPooja' for good wind and a Valedictory Function at our Wind World Training Academy (WTA). Extending greetings on their birthdays, festivals or achievements is our way to express 'We - CARE'.
- C: Channelising Efforts with more Strategic and Analytical Approach.
- A: Attending Individual Needs and Timely Response.
- R: Retaining Customer's Confidence.
- E: Establishing Priority and Setting World Class Standards
Since all work and no play makes Jack a dull boy', we put the same into action, by celebrating various occasions such as Independence Day, Republic Day, Vaayu Puja, Birthdays, and festivals, at our Windfarm sites for our technicians.